Rent Arrears and Debt Recovery
 |
 |
 |
Debt and arrears
The money we collect from rents is our main source of income. It goes to pay for the services we provide for you, so it is
important that you pay your rent on time. If you cannot pay your rent you should contact us straight away. We can help
you and give you advice on dealing with debt.
You can email or use the forms in this web site to contact us.
Alternatively you can speak to our specialist team :
0870 428 1083 or TEXT US on 07797 8005 13 for a call back service
Our over-riding aim is to help you keep your home. Eviction is always a last resort. However, if you do fall into
arrears and make no attempt to clear the debt we may take legal action against you and you could lose your home.
The money we collect from rents is our main source of income. It goes to pay for the services we provide for you, so it is
important that you pay your rent on time. If you cannot pay your rent you should contact us straight away. We can help
you and give you advice on dealing with debt.
You can email or use the forms in this web site to contact us.
Alternatively you can speak to our specialist team :
0870 428 1083 or TEXT US on 07797 8005 13 for a call back service
Our over-riding aim is to help you keep your home. Eviction is always a last resort. However, if you do fall into
arrears and make no attempt to clear the debt we may take legal action against you and you could lose your home.
Dealing with debt
We understand that people can get into financial problems and have difficulties paying their rent. We can offer
confidential advice on managing debt and help you come to an arrangement to pay off any arrears.
If you cannot pay your rent for any reason it is very important that you contact ZK Estates sraight away. You should not
ignore us if we write to you about your rent. We would always rather help you sort out the problem than let it get worse.
The sooner you talk to us, the more help we can offer.
Our team offer confidential advice and can help ensure that you are claiming housing benefit and any other benefits you
are entitled to. The team can be contacted on 0870 428 1083. Find out more on welfare benefit advice by visiting other
useful websites .
Other sources of advice include:
National Debt Line, tel: 0808 808 4000 or visit www.nationaldebtline.co.uk
Community Legal Service Direct, tel: 0845 345 4345 or visit: www.clsdirect.org.uk
Citizens Advice Bureau. Look under C in your phone book for your nearest branch or visit www.adviceguide.co.uk
We understand that people can get into financial problems and have difficulties paying their rent. We can offer
confidential advice on managing debt and help you come to an arrangement to pay off any arrears.
If you cannot pay your rent for any reason it is very important that you contact ZK Estates sraight away. You should not
ignore us if we write to you about your rent. We would always rather help you sort out the problem than let it get worse.
The sooner you talk to us, the more help we can offer.
Our team offer confidential advice and can help ensure that you are claiming housing benefit and any other benefits you
are entitled to. The team can be contacted on 0870 428 1083. Find out more on welfare benefit advice by visiting other
useful websites .
Other sources of advice include:
National Debt Line, tel: 0808 808 4000 or visit www.nationaldebtline.co.uk
Community Legal Service Direct, tel: 0845 345 4345 or visit: www.clsdirect.org.uk
Citizens Advice Bureau. Look under C in your phone book for your nearest branch or visit www.adviceguide.co.uk
Eviction Process
The following is our standard RENT ARREARS RECOVERY PROCESS
Up to £ 100.00 arrears we will remind you to pay your rent as you are obliged to do.
If you do not clear the rent arrears or make formal arrangement to reduce your arrears then it is unlikely that your tenancy will NOT be renewed and you may be at
risk of loosing your home.
Up to £ 250.00 we will ask for an appointment to arrange a meeting to discuss the arrears and ask you to make an arrangement to clear the debt. If it is unlikely that
the debt is going to be cleared quickly, it is likely we will serve you with a Legal Notice because having arrears is a breach of your tenancy agreement. This is the 1st
stage in the Legal Process. If you do not reduce your arrear, you could be at risk of losing your home.↓ At this stage we will also contact the Council and inform them
of the rent arrears and request them to pay the rent directly to us in case the local housing allowance has been paid to you.
If an arrangement to clear or reduce the rent arrears is still not made, or you make an agreement and subsequently break this we will serve the appropriate legal
Notices to formally evict you.
The court will make its decision and inform you and the landlords in writing what it has decided.
In case of formal legal eviction please note we will charge all court, bailiffs and solicitor costs to the rent account and the following is a guide of what the charges
will be:
Court summons and issuing of claim for possession of property - £ 150.00
Application for Bailiffs appointment, issue of warrants - £ 95.00 + £ 60 Administration costs.
Solicitors fees will charged at cost as per the court order if applicable.
If you have not complied with the Order of the Court, we will warn you that you have breached the Court Order. If we have Possession Order, we can apply to evict
you by requesting an eviction warrant.
YOU MAY BE DEEMED INTENTIONALLY HOMELESS BY THE LOCAL AUTHORITY. IT IS OUR POLICY TO PURSUE THE DEBT AFTER EVICTION and ALSO INFORM THE
LOCAL COUNCIL OF THE REASON FOR EVICTION.
The figures and actions in respect of the rent recovery process represent a rough guide as to the procedure the landlords will follow. Different processes may be
used by the landlords. Please note the landlords may pursue Court Action even in cases where the level of rent arrears is lower but persistent
The following is our standard RENT ARREARS RECOVERY PROCESS
Up to £ 100.00 arrears we will remind you to pay your rent as you are obliged to do.
If you do not clear the rent arrears or make formal arrangement to reduce your arrears then it is unlikely that your tenancy will NOT be renewed and you may be at
risk of loosing your home.
Up to £ 250.00 we will ask for an appointment to arrange a meeting to discuss the arrears and ask you to make an arrangement to clear the debt. If it is unlikely that
the debt is going to be cleared quickly, it is likely we will serve you with a Legal Notice because having arrears is a breach of your tenancy agreement. This is the 1st
stage in the Legal Process. If you do not reduce your arrear, you could be at risk of losing your home.↓ At this stage we will also contact the Council and inform them
of the rent arrears and request them to pay the rent directly to us in case the local housing allowance has been paid to you.
If an arrangement to clear or reduce the rent arrears is still not made, or you make an agreement and subsequently break this we will serve the appropriate legal
Notices to formally evict you.
The court will make its decision and inform you and the landlords in writing what it has decided.
In case of formal legal eviction please note we will charge all court, bailiffs and solicitor costs to the rent account and the following is a guide of what the charges
will be:
Court summons and issuing of claim for possession of property - £ 150.00
Application for Bailiffs appointment, issue of warrants - £ 95.00 + £ 60 Administration costs.
Solicitors fees will charged at cost as per the court order if applicable.
If you have not complied with the Order of the Court, we will warn you that you have breached the Court Order. If we have Possession Order, we can apply to evict
you by requesting an eviction warrant.
YOU MAY BE DEEMED INTENTIONALLY HOMELESS BY THE LOCAL AUTHORITY. IT IS OUR POLICY TO PURSUE THE DEBT AFTER EVICTION and ALSO INFORM THE
LOCAL COUNCIL OF THE REASON FOR EVICTION.
The figures and actions in respect of the rent recovery process represent a rough guide as to the procedure the landlords will follow. Different processes may be
used by the landlords. Please note the landlords may pursue Court Action even in cases where the level of rent arrears is lower but persistent
